Introducing Our New Technical Director…

PianoNation is excited to introduce our new technical director – Richard Cromwell.

Since 1998, piano technician Richard Cromwell, has helped private piano owners, concert venues, conservatories, universities, recording studios, churches, dealers, and rebuilders, around the world to maximize their pianos’ performance potential.

In February 2019 after selling his internationally respected custom piano keyboard manufacturing company, Detroit Pianoworks (now Reyburn Pianoworks), to a major piano tuning software developer, Richard returned to his roots as a concert piano technician and industry consultant by joining the staff of national piano wholesaler and distributor, PianoNation Direct in Wixom, Michigan as our new Technical Director.

Richard Cromwell is a Piano Technicians Guild (PTG) Associate member with over 20 years of piano technology experience and 10 years experience as a Master Craftsman piano key maker. Richard divides his time between taking care of pianos across Metro-Detroit for the clients of his personal piano tuning practice, Aligned Harmonics, in addition to caring for the spectacular collection of new and used pianos at PianoNation Direct in Wixom, Michigan.

Richard is also an exclusive consultant to piano key manufacturers, Reyburn Pianoworks, for acoustic piano key making, and has personally designed and crafted more custom retrofit acoustic piano keyboards than anyone on the planet. He has an A.A.S. in Technological Sciences focusing in CAD and an A.G.S. in General Studies.

In his youth, he studied at both The Recording Institute of Detroit and Wayne State University’s Jazz Studies Program. He has also attended factory training seminars given by several of the world’s most respected piano manufacturers (Steinway & Sons, Yamaha, and Samick), and is a Certified QRS Factory Player Piano System Technology Installer.

In addition to his technical and mechanical expertise pertaining to the piano, Richard is also an accomplished performing and recording musician having played solo and ensemble piano concerts in his hometown of Detroit, New York, as well as throughout Japan.

As an educator, Richard is proud to give back to the piano-trade. He is an in-demand technical presenter and clinician having given well received technical presentations at the PTG National Convention & Technical Institute.

Richard lives in Troy, Michigan, with his wife, two young daughters, two cats, and a piano.

Richard’s Previous Institutional Client’s Include:

Capitol Records – Studio A (Hollywood, CA)

The Curtis Institute of Music (Philadelphia, PA)

The Canadian Royal Conservatory (Toronto, ON)

The University of Michigan (Ann Arbor, MI)

The Toledo Symphony (Toledo, OH)

Oberlin Conservatory (Oberlin, OH)

The State University of New York (Fredonia, NY)

McGill University (Montreal, QC)

The University of Texas (Austin, TX)

Conservatoire De Musique De Montreal (Montreal, QC)

The Manhattan School of Music (New York, NY)

Arizona State University (Tempe, AZ)

The Omaha Symphony (Omaha, NE)

Florida State University (Tallahassee, FL)

Yale University (New Haven, CT)

Northwestern University (Chicago, IL)

Chennery Auditorium (Kalamazoo, MI)

Wesleyan University (Chicago, IL)

The University of Memphis (Memphis, TN)

Western University (London, ON)

The University of Wisconsin (Milwaukee, WI)

The Bowling Green Symphony (Bowling Green, KY)

The Thomasville Artist Series (Tallahassee, FL)

Oakland University (Rochester, MI)

Ruby Diamond Concert Hall (Tallahassee, FL)

Westchester University – College of Music (Westchester, PA)

The Colburn School (Los Angeles, CA)

The University of Northern Colorado (Greeley, CO)

Carlton College (St. Paul, MN)

…MANY MORE INSTITUTIONS AND PRIVATE HOMES AROUND THE GLOBE.
Come visit PianoNation to meet and see our new technical director!